Effective date: September 29, 2026
Symphony42 Corporation (“Symphony42,” “we,” “us,” or “our”) operates the website at www.symphony42.com (the “Site”). The Site describes our products and services to businesses. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. By using the Site you agree to this Policy.
1. Information we collect
Information you give us. When you contact us, request a demonstration, apply for a role, or otherwise correspond with us, we collect what you provide: typically your name, company, job title, business email address, phone number, and the content of your message.
Information collected automatically. Like most websites, the Site collects standard log and device information — IP address, browser type, operating system, referring pages, pages viewed, and dates and times of visits — through cookies and similar technologies. We use this information to operate, secure, and improve the Site and to understand how it is used.
Demonstration lines. Our public demonstration phone and text numbers let prospective customers evaluate our AI agents. Calls and text conversations with a demonstration agent may be recorded, transcribed, and reviewed to evaluate and improve the agents. Do not share sensitive personal information with a demonstration agent; no purchase occurs and no payment information is requested or accepted.
2. How we use information
- To respond to your inquiries and provide the information or demonstration you requested.
- To operate, maintain, secure, and improve the Site and our products.
- To communicate with you about our products and services; you may opt out of marketing communications at any time using the link in the message or by emailing us.
- To comply with law, enforce our terms, and protect the rights, property, and safety of Symphony42, our customers, and others.
3. How we share information
We do not sell personal information. We share it only with: (a) service providers who help us run the Site and our business — hosting, telephony and messaging, email, analytics, and customer-relationship tools — under contracts that limit their use of the information; (b) professional advisers such as lawyers and accountants; (c) authorities or other parties when required by law or to protect rights and safety; and (d) a successor in connection with a merger, acquisition, financing, or sale of assets.
4. Text messaging
If you text one of our numbers or ask a demonstration agent to send you a text, you consent to receive text messages from Symphony42 at that number. Message frequency varies by conversation; message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Mobile telephone numbers and text-messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.
5. Cookies and analytics
The Site uses cookies and similar technologies for essential functions and analytics. You can control cookies through your browser settings; disabling them may affect some features of the Site.
6. Data retention and security
We keep personal information for as long as needed for the purposes described above, to comply with legal obligations, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect it; no method of transmission or storage is completely secure.
7. Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing communications, by emailing info@symphony42.com. Depending on where you live, you may have additional rights under applicable privacy law; we honor those rights as the law requires and will not discriminate against you for exercising them.
8. Business audience; children
The Site is intended for business use by adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 18.
9. Location of processing
Symphony42 is based in the United States, and information collected through the Site is processed in the United States.
10. Third-party sites
The Site links to third-party sites and services, including LinkedIn, X, and YouTube. Their privacy practices are governed by their own policies.
11. Changes to this Policy
We may update this Policy from time to time. The effective date above shows when it was last revised; material changes will be posted on this page.
12. Contact
Symphony42 Corporation · Baltimore, Maryland · info@symphony42.com