Pricing


Outcome-based pricing. Our fee is tied to results — not to minutes or tokens.

Symphony42 has priced on value since its first customer. Bundled customers pay per accepted call, with every cost of running the interaction inside that price. Platform customers pay a small percentage of the value of the traffic our agents handle, billed in whatever unit fits their business — a call, a qualified result, an appointment, a sale — and the third-party model and runtime usage their agents consume is passed through at cost, with no markup. Symphony42’s own fee is never metered by the token or the minute: you pay us for Customer Acquisition, not for activity.

A level scale: accepted calls on one side, payment on the other — pay for outcomes

Bundled Offering

SYMPHONY42 BUYS THE TRAFFIC. YOU BUY QUALIFIED CALLS.
Delivery ModelPricing ModelDetails
Consumer-initiated inbound calls, AI-qualified for intent and eligibility, live-transferred to your sales team with the caller’s number preserved.Pay-per-Call.
You pay only for accepted calls that meet the acceptance criteria in your agreement (minimum duration, category eligibility, and any buyer-specific screens). Pricing is set per vertical and per buyer. We customarily sign your existing paper.
  • Ads, traffic, and AI qualification are bundled into the price; Symphony42 carries the media risk.
  • Consumer-facing brands are our neutral Consumer Information Network family.
  • Near-zero sales, legal, and integration cycle: if your team can accept an inbound call, you can start this week.
  • Live: Auto Insurance, Final Expense, Debt Relief. Built: Home Insurance. Additional categories on request.

Category availability changes with buyer demand and exchange supply. Ask us about your vertical.

Platform Offering

YOU BUY THE TRAFFIC. YOU LICENSE OUR AGENTS AND THE FULL CUSTOMER ACQUISITION HARNESS.
Delivery ModelsPricing ModelDetails
  • Qualify and live-transfer
  • Appointment set
  • Quote or form by SMS
  • Full sale with SMS-assisted checkout
  • Web chat
  • Video/avatar
  • Partner-dialed (outbound-bridged) calls — your dialer bridges a live consumer to our agent
Platform Fee: 5–10% of the agreed monthly value of the traffic our agents handle.
Indicative tiers:
  • Up to $25,000/month — 10%
  • $25,000–$100,000 — 7.5%
  • $100,000+ — 5%
Billed per call, qualified result, appointment, or sale, as your contract defines. Third-party model and runtime usage (for example, Retell for voice, HeyGen for avatar) is passed through at cost — no markup — so you choose the price/performance point that fits.
  • Onboarding is delivered by our forward-deployed engineering — legal, your knowledge corpus in the Context Injection Service, integrations, and CRM write-back — under a setup and FDE fee starting at $25,000, scoped to your deployment.
  • Prepaid platform fees are available.
  • Your brand or ours in ads and on the call.
  • Every agreement defines its value base, billable event, acceptance conditions, and measurement explicitly; Symphony42 Score reports what happened.

Platform White Label & Embedded Partners

SYMPHONY42 AGENTS INSIDE YOUR PRODUCT
WhoPricing ModelDetails
Call-center management platforms, call-tracking platforms, and lead-generation networks.Negotiated platform and revenue-share terms.
  • Embed Symphony42 agents in the workflows your customers already use.
  • Same harness, same Agent Brain, same Score measurement.
  • Contact us to discuss.

How to choose

Who buys the traffic?

If you would rather buy finished outcomes, start Bundled. If you already buy traffic and want more of it to convert, start Platform.

Can you accept an inbound call today?

Then Bundled needs no integration at all.

Transfer, book, quote, or sell?

Platform lets you choose the outcome per campaign — and change it as your confidence grows.

Third-party usage, passed through at cost

Our agents run on rented frontier models and runtimes — OpenAI realtime speech models through the Retell voice runtime, Twilio telephony, HeyGen LiveAvatar for video. Those providers bill by the minute or by the token. On the Platform Offering we pass those fees through transparently and without markup, itemized on your invoice at the provider’s rate, so you can choose the model, voice, and modality that give you the best price/performance for your business — and switch as the market improves. On the Bundled Offering there is nothing to pass through: Symphony42 carries all usage costs inside the per-call price.

What you don’t pay for

  • Any Symphony42 fee metered by the minute or by the token
  • Any markup on third-party model or runtime usage
  • Seat licenses
  • Unaccepted calls (Bundled)

Every Symphony42 agreement is built around one alignment: we want more of your traffic to convert, so that buying more traffic becomes profitable for you, so that the traffic our agents handle grows. Talk to us about your traffic, your buyers, and the outcome you want, and we will recommend the offering and the terms.